Shipping Policy
At Passion Crafts, we strive to ensure a seamless and satisfying shopping experience for all our customers. Here’s what you need to know about our shipping policy:
Processing Time:
- Orders typically take 1-2 business days to process after payment confirmation. Please note that during peak seasons or promotions, processing times may slightly vary.
Shipping Rates and Delivery Time:
- We offer shipping options based on your location and package weight.
- Standard shipping takes 7-9 business days for delivery.
Tracking Information:
- Once your order has been shipped, you will receive a confirmation email containing tracking details, allowing you to monitor your package’s progress.
Shipping Restrictions:
- Please be aware that certain items may have restrictions on shipping to specific locations due to legal or logistical reasons. We’ll notify you if such restrictions apply to your order.
Shipping Partners:
- We collaborate with reliable shipping partners to ensure the safe and timely delivery of your order. However, unforeseen circumstances like weather delays or transportation issues may occasionally impact delivery times.
Shipping Charges:
- Shipping charges are calculated based on your order’s total weight, shipping method selected, and delivery destination. You can view the shipping costs during the checkout process before finalizing your purchase.
Order Changes and Address Modifications:
- To make any changes to your order or shipping address, please reach out to our customer support team immediately. We’ll do our best to accommodate changes if the order hasn’t been processed or shipped yet.
Lost or Delayed Packages:
- In the rare event of a lost or significantly delayed package, please contact us, and we’ll work with our shipping partners to investigate the issue and find a satisfactory resolution.
Returns Due to Incorrect Address:
- Passion Crafts will not be held responsible for orders returned due to an incorrect or incomplete shipping address provided by the customer. Additional shipping charges may apply for re-shipping in such cases.
