FAQs

What materials are used in making of these Figurines and other products?

Figurines, be it solo or small miniatures or chibi sets are made up of high-quality PVC and ABS materials. Each piece is meticulously sculpted and painted to ensure durability and authentic representation of the characters.

How do you ensure the quality of your products?

Quality assurance is paramount to us. Each miniature undergoes rigorous quality checks to ensure it meets our standards for precision, durability, and aesthetic appeal before being shipped to our customers.

Are your Products suitable for collectors and enthusiasts?

Absolutely! Our figurines & miniatures cater to both collectors and enthusiasts. Whether you’re a dedicated collector or a passionate fan, our diverse range of characters is designed to resonate with various fandoms and interests.

What is your Return or exchange policy?

We strive for customer satisfaction. If the product is damaged due to poor packaging, we will request you to send the product back, only after we are satisfied that it is due to our mistake, we will initiate refund process. For clarity, please try making Unboxing video. 

If any Customer is confused regarding any products, they can contact us on our given Whatsapp number. We will do our best to help them make Informed Choices.

No Exchange of Products will be entertained. Please think thoroughly before purchasing. 

How can I get in touch with your customer support team?

Our customer support team will always be ready to assist you. You can reach us on our email- support@passioncrafts.in or WhatsApp us on 7479875566 / 9430830276. Please do not call unless its an emergency.

How to be part of the community?

You can follow us on Instagram– @passioncrafts.in and follow our WhatsApp group for New arrivals,  Pre-orders and Discount/SALE.